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CONDITIONS OF SALE
ORDERS
Orders are accepted only in written form, or by fax, or via the Internet (online). The customer sends the order via Internet will receive, at the end of the procedure, a notice confirming the order by electronic mail (E-mail) with the indication of the order number; assuming that after sending the order, does not appear (a few minutes) the order number, the proposal is considered as not accepted, for all legal purposes, although for accounting purposes, administrative or lack of product.
PRICES
All prices shown on the website are including VAT. The prices can be modified at any time, without notice.
WARRANTY
All products are covered by the conventional guarantee of the producer and by the guarantee of 24 months for defects of conformity. To take advantage of the assistance
in warranty, the Customer must keep the purchase document as it will be shown in case of request for assistance.The guarantee of 24 months applies to products that present a conformity defect, provided the product is used correctly, in accordance with its intended use and as provided in the attached technical documentation. This guarantee is reserved to the private Consumer, or to the person carries out the purchase without indicating in order form a reference to VAT. In case of conformity defect, we will the repair/replacement.The timing of replacement or repair of the product depend exclusively on the policies of the manufacturer.The article for which you require a warranty claim must be returned by the Customer complete in all its parts (any documentation and
accessory equipment: manuals, etc...), also to avoid damage during transport, we recommend treating the packaging.It is understood that the customer, where the manufacturer provides, you can also contact directly to the service center present in the area, of course always with proof of original purchase.
PAYMENTS
The payment can be made in the following ways:
Bank transfer, whose details will be communicated in time at which you submit the order, and, of course, you will have chosen this form of payment. The crediting of the amount takes place, normally within 3/4 days.
Marking in this way, you will pay directly to the postman or the courier. Keep in mind that this type of service has an additional cost that is in function of the total of the order, and not less than 4.00€. You may also be required for only some of the products and for orders that do not exceed the 500 euro, for higher amounts, the additional cost will be communicated to you from time to time.
ATTENTION: if you choose payment on delivery, to the delivery, not collect or refuse the package without a valid reason, we will still
the charge of the shipping costs both for the outward and for the return of the item at our office. Therefore, if you want to cancel an order with cash payment must be made promptly because, once the goods have been shipped,
however, you will need to pay the expenses indicated above.
PRODUCT AVAILABILITY
In the catalog published on the site WWW.LUCEPIUMOLISE.COM because' access and opportunity' to submit orders online change in real time the availability of the product, we do not guarantee the certainty of the immediate availability of the ordered goods. If this should occur you will be contacted and we will notify you the waiting time. In this case, you can decide whether or not to process the order even partially, whether to wait for the arrival of the article not available or cancel the order. In the case in which, in the form of the product, and have indicated the waiting time does not receive any communication as you agree to this condition.
TECHNICAL INFORMATION
The technical information included in the site WWW.LUCEPIUMOLISE.COM are obtained from the information published from the houses manufacturers of the assets inserted in our catalogue. Therefore, we reserve the faculty of modify/adapt the technical and dimensional product catalog, as will be announced by the producers, even without notice.
RISK AND PROPERTY
The goods are sent in free port, assured with I debit in invoice; in the case in which the goods were shipped carriage forward, behind indication of the customer, the risk is to be borne by the customer from the delivery of the goods to the carrier. At the time of delivery of the goods, the customer must verify the integrity' of packages and correspondence quantitative and qualitative as indicated in the communication, via email, sent by us to process your order. In the case of discrepancy, the same should' be reported on the waybill accompanying the shipment and confirmed within 48 hours by sending a specific communication via fax or email to our offices. While the packaging is intact, the marches should still be verified. Every report made without following the procedure and the terms mentioned will not be taken into account. For each statement, the customer assumes responsibility' full of what is said.
LIABILITY
We will not be held responsible for any damage, direct and/or indirettao arising from sale of goods and services offered in the catalog published on the site WWW.LUCEPIUMOLISE.COM even for delayed and/or non-delivery of the product,' for correspondence of goods to the specifications published in site, nor for any other fact to us not directly attributable. It is understood that the non-delivery of goods implies, of course, a full refund on the part of the LUCE PIU' MOLISE S.R.L. of any sum paid by the customer.
CONTACTS
For any inquiries, both regarding your order and for both information and or clarification, you can contact us by the following ways:
e-mail: info@lucepiumolise.com
Phone: Tel. +39 0865 814059
Fax +39 0865 813881
E-mail:
CONTR. SANT'ANTUONO
86090 Santa Maria del Molise (IS)
The RIGHT OF WITHDRAWAL, Legislative DECREE 206/2005 (THE CONSUMER CODE),
Pursuant to the art. 5 D. Decree 206/05 , if the customer is a consumer, has the right to withdraw from the purchase contract for any reason, without penalty. Exclusions: The right of withdrawal applies to natural persons acting for purposes not referable to their professional activity. Are therefore excluded from the right of withdrawal, purchases made by retailers and companies. The right of withdrawal can not be exercised if the product is not intact, namely:lack of the original packaging;in the absence of integral elements of the product (accessories, cables, manuals, etc.); for damage to the product. ModalitàPer exercise the right of withdrawal within 14 (fourteen) calendar days from the receipt of the parcel, the Customer must give notice by email to info@lucepiumolise.com, indicating the reason and specifying if you want the replacement of the product, even with a different value, or the refund of the amount paid. LUCE PIU' MOLISE S.R.L. will then authorize the return by sending an email to the customer, bringing the data to the submission of the return. LUCE PIU' MOLISE S.R.L. will replace the returned product or to order the restitution of the sum paid, according to the request of the Customer. For the amount paid includes both the expenditure is postage, if any, to the Customer to send the product that you want to make.The article or articles to which you make must be placed in the same box in which they were received, which must be well closed and sealed, and returned within 7 days from the receipt of the email which authorised the return from a part of the LUCE PIU' MOLISE S.R.L. at the following address:
LUCE PIU' MOLISE S.R.L.
CONTR. SANT'ANTUONO
86090 Santa Maria del Molise (IS)
The product and its packaging must be intact with all its parts and not used or tampered with (including any documentation and accessory equipment). The return of products that are damaged, used in the least, deteriorated or lacking in accessories or original equipment and still not resalable will not be accepted by LUCE PIU' MOLISE S.R.L. and will be returned to the sender with an increase in transport costs. We will not accept returns of items where the original packaging is opened or damaged in any way. LUCE PIU' MOLISE S.R.L. after the receipt of the product or products returned, if it is consistent to what is described above, will proceed with the refund of the amount paid, or the sending of the new product to the customer within a maximum of 14 (fourteen) calendar days.
The shipping costs for withdrawal shall be borne by the buyer.