The shipping of your package

Shipment, for goods in stock, will be made by courier BARTOLINI within 2/3 days from receipt of payment. At the time of shipment you will receive an email alert.

Upon receipt of the goods, before signing the receipt to the courier, it is necessary to check the status of the individual parcels, and ensure that the same have not suffered damage. In the positive case you need to write on the receipt of the courier, what you have found (the package is broken, opened, missing packages, etc).

This procedure is necessary because, once it has been signed by the bubble to the courier without any dispute, even if, later, you encounter anomalies, we can not intervene as we cannot complain to the courier of the damage and then ask for the refund of the insured amount, which does not allow us to change the article.

If you want to the delivery plan, you can request the cost of which varies depending on the weight and the volume of the individual parcels. In this case, and only when' charged the cost of shipping the goods travel at our risk. In case of theft/loss, we are committed to send a new product and, if the same were to be unavailable and/or exhausted, propose a different product, but with equivalent characteristics, with faculty for the client not to accept this new product and request the issuance of credit note relating to the product. In the event that the carrier is responsible in any way by the customer, we will not be responsible for any loss and/or damage of the product from the moment of delivery of the goods to the carrier. Delivery times are normally 2/3 working days (depending on the type of shipping requested), may be subject to change for reasons of force majeure or because of traffic conditions and traffic in general or by act of the Authorities. The delivery, unless otherwise agreed, will take place in the normal working hours of all the days, except holidays, from Monday to Friday.

Costs for shipping in Italy

For each order will be charged a contribution fee, which is calculated by the system based on the items purchased and their quantities. Before you confirm your order, you will be shown a special page which will be shown the cost of shipment and the relevant courier will make the delivery; If you believe that these expenses are not appropriate just to leave the order.

Free shipping for orders with total amount exceeding € 99,99

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